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Emergencies

National ‘000’

In the event of an Emergency, please dial 000 to reach Police, Fire and Ambulance services.

Resource by subject

  • Aboriginal
  • Addiction
  • Aged Care
  • Child Protection & Family Violence
  • Counselling
  • Cultural & Linguistic
  • Disability
  • Emergency Relief
  • Family Support
  • Housing Support
  • Legal Services
  • Mental Health

Help Lines and Support Organisations

  • Dads in distress

    If you are finding it hard to deal with the break-up of a marriage, depression, child access, family court or just need someone to talk to, Dads in Distress is there to help.

    1300 853 437

  • Australian Breastfeeding Association Helpline

    The ABA is an organisation of people who provide free support to breastfeeding women.

    Breast Feeding Helpline ( breastfeeding counsellor) 1800 mum2mum (1800 686 268) (03) 9885 0653 VICTORIA (02) 9639 8686 NSW

    http://www.breastfeeding.asn.au
  • Australian Drug Foundation

    If you need to talk to someone, find more information or find out where you can go to see someone.

    1300 858 584

    http://www.adf.org.au
  • Domestic Violence Line

    24 hour Domestic Violence counselling, telephone and online counselling

    1800 737 732

    https://www.1800respect.org.au/
  • Family Relationship Advice Line

    The Advice Line provides information on family relationship issues and advice on parenting arrangements after separation. It can also refer callers to local services that can provide assistance.

    1800 050 321

    http://www.familyrelationships.gov.au/services/fral/pages/default.aspx
  • Kids Helpline

    All young Australians 25 years old and under can use Kids Helpline. Telephone counsellors will talk to you about any issue, 24 hours a day.

    1800 55 1800

    http://www.kidshelpline.com.au
  • Lifeline

    Lifeline provides information about other support services. Telephone counsellors are trained to offer emotional support in times of crisis.

    131 114

    http://www.lifeline.org.au
  • Maternal and Child Health Line

    This Victorian Government service is staffed by qualified maternal and child health nurses who provide callers with information, support and advice regarding child health, maternal and family health and parenting issues.

    132 229

    http://www.betterhealth.vic.gov.au
  • Mensline Australia

    MensLine Australia is the national telephone support, information and referral service for men with family and relationship concerns. Available for the cost of a local call, 24 hours a day, 7 days a week.

    1300 789 978

    http://www.menslineaus.org.au
  • Nurse-on-call

    A phone service that provides immediate, expert health advice from a registered nurse, 24 hours a day, 7 days a week for the cost of a local call from anywhere in Victoria (higher rate for mobile phones). If you think your situation is an emergency, you should always call 000 or go to an emergency department.

    1300 606 024

    http://www.health.vic.gov.au/nurseoncall
  • Parentline

    Parentline provides a statewide telephone counselling service to parents and carers of children aged from birth to eighteen years. Professional counsellors are able to explore a variety of issues that impact on parenting and relationships. Parentline can provide contact details for community services.

    13 22 89

    http://www.education.vic.gov.au/about/contact/Pages/parentline.aspx
  • Teen Challenge Careline – Youth Suicide Prevention

    For help in a crisis. Caring, trained volunteer phone operators are available from 9:00am to 11:00pm seven days a week to answer calls.

    1300 889 288

    http://www.teenchallengesa.com
  • Suicide Helpline Victoria

    SuicideLine is available throughout Victoria 24 hours a day, seven days a week, for the cost of a local call (mobiles extra). Interpreters can be arranged. Information is available for suicide prevention, counselling & support, crisis intervention; information for people concerned about suicidal risk in others; support for people bereaved by suicide; and facilitated referrals to services across Victoria.

    1300 651 251

    http://www.suicideline.org.au
  • Safe Steps Family Violence Response Centre

    Our services: • 24/7 family violence response line • Risk assessment • Emergency accommodation • Safety planning • Support • Information • Advocacy • Referral For confidential support and information please call the safe steps 24/7 family violence response line 1800 015 188

    1800 015 188

    http://www.safesteps.org.au
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