Residential Services

Our Residential Services deliver individually tailored support in a homelike setting for people with additional support needs.

Residential Services is committed to providing safe and supportive home environments where children, young people and adults can thrive. This includes support to:

  • Identify and achieve personal goals.
  • Connect to family, community, and culture in positive and meaningful ways.
  • Engage in enriching and purposeful education, day programs, and employment.
  • Explore interests, hobbies and activities and be supported to access these.
  • Develop independent living skills.
  • Understand emotions and develop positive coping mechanisms.
  • Access services that understand and can address different healthcare needs.
  • Feel safe and supported to heal from trauma.

Residential Care

What Is Residential Care?

Residential Care is a program funded by the Department of Families Fairness and Housing (DFFH) that aims to provide accommodation, individualised care, stability and safety for vulnerable children and young people who are unable to live with their families or in home-based care. The young people who are supported in Residential Care are typically aged between 12 and 17 years of age, and from varying backgrounds and cultures. Due to the vulnerabilities of young people in Residential Care, they often present with complex needs and require a specially trained team of caregivers who can support their needs and development.

MASP operates three residential care homes in Mildura. Each home is designed to ensure that young people always have access to a caregiver and a safe place, no matter the time of day or night. MASP delivers Residential Care in accordance with DFFH’s Program Requirements for Residential Care in Victoria, along with other key practices and frameworks including Looking After Children (LAC); the Best Interest Framework; Therapeutic Crisis Intervention Systems and the Framework to Reduce Criminalisation of Young People in Residential Care.

What Is the Aim of Residential Care?

Residential Care aims to provide a safe and stable place where vulnerable children and young people can live and grow up. MASP provides individualised support and planning for each young person, and goals will vary according to individual circumstances and needs. Length of stay varies from a few weeks to several months or longer depending on the best fit for the young person. MASP also provides a transition into independent living for young people who are getting ready to leave residential care.

MASP is committed to working collaboratively with young people and other services in the person’s best interests. Each young person has a care team to ensure that everyone is working together and that their goals and developmental needs are being achieved to the best of their ability.

How can you access the program?

Entry to the Residential Care program is solely through DFFH referral. Placement into Residential Care is based on an assessment of needs and includes consideration of the Aboriginal Child Placement Principles. Where possible, the priority is always for children and young people to reside with family and in their own communities.

For further information about MASP’s Residential Care program, the referral process or becoming a Residential Care staff member, please contact Jack Chirgwin, Manager of Residential Services by emailing jchirgwin@masp.org.au.

Agency Referral

Lead Tenant Program

What is the aim of the program?

The aim of the program is to provide a safe, stable, caring, trauma informed and supportive living environment in which young people can develop and practice independent living skills in a shared and supported environment, without the direct care of a residential or foster carer. Lead Tenants are live-in mentors who work to create a safe, stable, caring and supportive living environment for young people. The Lead Tenant acts as a positive role model for the young people, leading by example and showing young people how to take responsibility for all elements of independent living such as cooking, budgeting and household maintenance and health routines, and more broadly in their personal conduct within the community.

Through the program MASP provides ongoing 24-hour on-call support to the Lead Tenant.

How can you access the program?

For further information about MASP’s Lead Tenant program and the referral process please contact Jack Chirgwin, Manager – Residential Services by emailing jchirgwin@masp.org.au.

Agency Referral

Who is the program for?

The Lead Tenant Program is a two-year program that supports vulnerable young people aged 16-18 who are transitioning from out-of-home care.