We provide comprehensive support and assistance to individuals experiencing homelessness.
Homelessness Response
Tel: 1800 825 955 or
(03) 9536 7777
Link2home
Tel: Link2Home: 1800 152 152
Link2home
Link2home is the information and referral telephone service for people who are homeless or at risk of becoming homeless across NSW and available 24 hours a day, 7 days a week every day of the year.
Youth located in Victoria aged 15-25 can arrange an intake appointment with a Housing Access Support Working by contacting us by phone or visiting our office at 118 Pine Avenue.
Our office is open Monday - Friday (9am - 5pm).
Contact Details
Tel: 03 5021 6500.
Youth from NSW
Youth located in NSW can access this program through referral from local community support agencies, government departments or by self-referral. You can call us to arrange an appointment or visit our office at 24 Millie Street, Dareton.
Hours of Business and Contact Details
Monday – Friday (9am – 5pm)
24 Millie Street, Dareton NSW 2717
PO Box 54 Dareton NSW 2717
Tel: 03 5021 6500
Email: nswreferrals@masp.org.au
Adults and families located in Victoria can access this program through referral from Haven Home Safe who provide an intake and assessment service during business hours (Monday to Friday).
Haven Home Safe Contact Details:
143A Lime Avenue, Mildura
Tel: 03 5018 4200.
Adults & Families from NSW
Adults and families located in NSW can access this program through referral form from local community support agencies, government departments or by self-referral. You can call us to arrange an appointment or visit our office at 24 Millie Street, Dareton.
Hours of Business and Contact Details
Monday – Friday (9am – 5pm)
24 Millie Street, Dareton NSW 2717
PO Box 54 Dareton NSW 2717
Tel: 03 5021 6500
Email: nswreferrals@masp.org.au
MASP Homelessness Support programs assist people who are homeless or at risk of homelessness to find a safe and secure place to live. We understand that everyone is unique, and we offer different program options to choose from, as well as tailor-made plans to suit.
In addition to individual support and planning, some of our programs can provide flexible funds to assist people in accessing and maintaining their housing.
If you or someone you know would like to talk to us about homelessness prevention and support, our friendly staff will welcome your enquiry.
The Housing Access program is available to young people aged 15-25 years who are homeless or at risk of homelessness and in need of specialist support to access suitable accommodation. The program also assists adults over 26 years of age in NSW, and where additional referral criteria is met in Victoria (see “how can you access the program?”). MASP offices are in Mildura, (VIC) serving Mildura municipality and surrounding suburbs, and in Dareton (NSW), serving Wentworth municipality, Gol Gol, Buronga, Dareton, and Balranald.
Housing Access provides assistance to people who are homeless or at risk of homelessness and are:
Services and supports are delivered flexibly. The length of involvement can vary from as little as a few days to several months, depending upon need.
*Chelsea aged 21 years, and her two-year-old son James, met with a MASP housing support worker when their rental property was sold, and Chelsea was unable to find affordable housing rendering them homeless.
Chelsea explained that she was a sole parent with very few support people in her life and no-one locally. James was born with complex medical issues, and Chelsea was providing full-time care whilst living on Centrelink payments. Adding to their difficulties, the house they were renting was damp and poorly ventilated making James’s medical issues worse, and Chelsea was experiencing significant health concerns related to worry and financial distress.
After meeting the family, the MASP housing support worker was able to access a transitional property affording Chelsea and James several months of secure accommodation. The worker helped Chelsea to apply for public housing and advocated strongly on Chelsea’s behalf. Five months later, Chelsea received and accepted an offer of public housing.
Financial assistance was arranged to support Chelsea with medical expenses and travel for James, and Chelsea was referred to family services for parenting support and service coordination.
Within six months of entering the program, Chelsea and James were living in a secure and affordable home and had access to support services for James. Chelsea’s mental health and confidence had dramatically improved, and James was thriving.
*Information has been de-identified.
Care Finder provides specialist and intensive assistance to older people who are homeless or at risk of homelessness, who are eligible for my aged care, and need help to access services and supports.
Community members can access the Care Finder program by contacting the MASP Care Finder support worker by phone, e-mail or appointment.
ICMIT supports Aboriginal and Torres Strait Islander people who are living in Department of Families Fairness and Housing (DFFH) public housing or an Aboriginal Housing Victoria property and are at risk of losing their tenancy. The aim of the program is to keep Aboriginal and Torres Strait Islander people safe in their homes.
The ICMIT program is culturally safe, flexible, and tailored to each person. It can involve:
This program supports:
Referrals to the program are accepted from DFFH and Aboriginal Housing Vic.
ICMIT supports Aboriginal and Torres Strait Islander people who are living in Department of Families Fairness and Housing (DFFH) public housing or an Aboriginal Housing Victoria property and are at risk of losing their tenancy. The aim of the program is to keep Aboriginal and Torres Strait Islander people safe in their homes.
The ICMIT program is culturally safe, flexible, and tailored to each person. It can involve:
This program supports:
Referrals to the program are accepted from DFFH and Aboriginal Housing Vic.
We acknowledge the Traditional Owners of the lands on which we work and live right across the beautiful region we are privileged to call home. We pay our respects to Elders past, present and emerging, and the ancient connection they have with their country.