MASP respects your privacy. We are committed to keeping your personal information safe and using it in the right way.
This statement explains:
We only collect information we need to support you.
This may include:
We collect information in different ways, including:
We use your information to:
We may share your information when needed to support you or meet legal requirements.
This can include:
We only share what is needed and follow the law when doing so.
In family violence situations, we aim to get your consent before sharing your information.
However, MASP is authorised under Victoria’s Family Violence Information Sharing Scheme (FVISS) and Child Information Sharing Scheme (CISS) to share information without consent where the law allows, to assess or manage risk and help keep children, families and staff safe.
We take steps to protect your information by:
You have the right to:
You can contact us at any time:
MASP Privacy Officer
Phone: 03 5021 6500
Email: info@masp.org.au
We will respond within a reasonable time. You will receive an acknowledgement of your query within 2 business days.
If you are concerned about how we have handled your information, please contact us.
We will:
If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC).
MASP stores information in Australia and takes appropriate steps to ensure data is not housed or managed by overseas providers wherever possible.
This policy is:
We may update this policy from time to time.
The latest version will always be available on our website.